Privacy & Cookie Policy

Kids n Karts Ltd runs mobile go-kart parties for children across Buckinghamshire and the surrounding counties. This policy explains what we do with your information, and what rights you have over it.

1. Who we are

We are the “data controller” for the personal information described below, which means we decide how and why it is used.

Any questions about this policy? Email us at info@kidsnkarts.co.uk.

2. Information we collect

When you use our enquiry form

Our booking enquiry form asks for:

• First name and surname
• Email address
• Phone or mobile number
• Full postcode for your desired party location
• Date of the party
• Estimated number of children attending
• Whether you have a venue in mind
• Which package you are interested in
• How you heard about us
• Anything you write in the message box

Please don’t include health information, dietary requirements or anything else sensitive about your child in the message box. If we need that to run the party safely, we will ask you separately and store it appropriately.

We only ask for what we need to check availability and quote accurately. The number of children is a count, not information about identifiable children.

When you contact us directly

If you phone, email, text or message us through Facebook, Instagram or WhatsApp, we keep the content of those messages and your contact details so we can reply and keep track of your booking.

Automatically, when you visit the site

Our web host records standard technical information in server logs: IP address, browser type, pages requested, and the date and time. This happens on every website and is used for security and to diagnose faults.

If you agree to analytics cookies, we also collect information about how you use the site. See section 7.

Photographs and video

Our gallery contains photographs and video from past parties, many of which show children.

[OPTION A — use this if you have consent on file] We only publish images where the parent or guardian has given us permission. If you would like an image of your child removed, email info@kidsnkarts.co.uk and we will take it down promptly. You do not need to give a reason.

[OPTION B — use this if you do not yet have consent on file] These images are published with the permission of the families involved. If you are a parent or guardian and would like an image of your child removed, email info@kidsnkarts.co.uk and we will remove it promptly. You do not need to give a reason.

3. Why we use your information

Under UK GDPR we must have a lawful basis for using your information. Ours are:

Where we rely on legitimate interests, we have considered whether it is fair to you. If you disagree, you can object — see section 6.

4. Who we share it with

We do not sell your information, and we do not share it for anyone else’s marketing.

We use the following service providers, who process information on our behalf:

We may also share information where we are legally required to — for example with HMRC, our insurers, or if compelled by law.

International transfers

Google is based in the United States. Where information is transferred outside the UK it is protected by the UK’s approved safeguards — for Google, the UK Extension to the EU–US Data Privacy Framework and the International Data Transfer Addendum to the EU Standard Contractual Clauses.

5. How long we keep it

6. Your rights

Under UK data protection law you have the right to:

• Be told how your information is used — this policy
• Access a copy of the information we hold about you
• Correct anything inaccurate
• Erase your information, in certain circumstances
• Restrict how we use it, in certain circumstances
• Object where we rely on legitimate interests
• Portability — receive your information in a transferable format, in certain circumstances
• Withdraw consent at any time, where we relied on consent

To exercise any of these, email info@kidsnkarts.co.uk. We will respond within one month, and it is free unless a request is clearly unfounded or excessive.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline: 0303 123 1113
ico.org.uk/make-a-complaint

7. Cookies

A cookie is a small file stored on your device when you visit a website. Some are essential; the rest are optional and are only set if you agree. When you first arrive you will see a banner asking what you are happy with — nothing optional is switched on before you choose.

Strictly necessary

These are needed for the site to work, so they do not require your consent.

Analytics — optional

We use Google Analytics to understand how visitors find and use the site: which pages are popular, which devices people use, and where visitors come from. These cookies are only set if you accept them. If you decline, Google Analytics is blocked and writes nothing to your device.

To opt out of Google Analytics across all websites, Google provides a browser add-on at tools.google.com/dlpage/gaoptout.

Embedded video — optional

Our gallery includes videos hosted by YouTube and Vimeo. These providers set their own cookies and can collect information about you even if you do not press play, so we do not load them until you agree. Where we can, we use YouTube’s no-cookie player.

• Google and YouTube privacy policy
• Vimeo privacy policy

Changing your mind

You can change or withdraw your choices at any time using the Cookie settings link in our footer. Withdrawing consent also deletes any analytics cookies already set.

You can block or delete cookies through your browser settings too, though this may affect how the site works.

8. Children’s privacy

Our parties are for children, but our website and booking process are aimed at parents and guardians. We do not knowingly collect personal information directly from children.

If you believe a child has given us personal information, contact us at info@kidsnkarts.co.uk and we will delete it. For photographs of children, see section 2.

9. Security

We take reasonable steps to protect your information, including an encrypted connection (HTTPS) across the whole site, access controls on our website administration, and keeping software up to date.

No website can be completely secure, but we take this seriously and will notify you and the ICO if a breach is likely to put you at risk.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.